October 26, 2021
Feds warn companies: Fake online reviews could lead to fines

Feds warn companies: Fake online reviews could lead to fines

WASHINGTON — Federal regulators say they’re cracking down on “an explosion” of companies’ use of pretend reviews and different deceptive messages to promote their services and products on social media.

The Federal Commerce Fee mentioned it has warned a whole bunch of main companies and smaller companies that they could face fines in the event that they use bogus endorsements to deceive customers.

“The rise of social media has blurred the line between authentic content and advertising, leading to an explosion in deceptive endorsements across the marketplace,” the FTC mentioned in a information launch Wednesday.

The FTC motion indicators a dedication to flex its authority to use penalties to implement shopper safety legal guidelines. The company mentioned it has despatched formal notices of penalty offenses to about 700 firms, warning they could face penalties of up to $43,792 for every violation.

“Fake reviews and other forms of deceptive endorsements cheat consumers and undercut honest businesses,” mentioned Samuel Levine, who heads the company’s shopper safety bureau. “Advertisers will pay a price if they engage in these deceptive practices.”

The businesses receiving the notices are a who’s who of Company America — together with main companies, large retailers and shopper product firms, in addition to main advertisers and advert companies.

They embody tech giants Amazon, Apple, Fb, and Google and its YouTube video service, in addition to web service suppliers like AT&T and Comcast. Others run from retailer Abercrombie & Fitch and brewer Anheuser-Busch to producers Common Electrical, Common Motors and Honda. Fashionable procuring and assessment websites corresponding to eBay and Yelp are also included.

The FTC, nevertheless, confused that an organization having obtained a discover doesn’t recommend that it has engaged in misleading or unfair conduct.

The discover cites practices the company discovered beforehand to be unfair or misleading. They embody falsely claiming a third-party endorsement, misrepresenting whether or not an endorser is an precise consumer or utilizing an endorsement to make misleading efficiency claims. It additionally listed failing to disclose a major reference to an endorser and misrepresenting that the endorser’s expertise represents that of a typical shopper.

Source link