December 7, 2021
T-Mobile to pay $20M after outage led to failed 911 calls

T-Mobile to pay $20M after outage led to failed 911 calls

WASHINGTON — Wi-fi service T-Mobile agreed to pay $19.5 million in a settlement with the Federal Communications Fee over a 12-hour nationwide outage in June 2020 that resulted in 1000’s of failed 911 calls.

The FCC stated Tuesday that as a part of the settlement, T-Mobile may also commit to enhancing communications of outages to emergency name facilities, amongst different measures.

The company stated there was a “complete failure” of greater than 23,000 911 calls due to the outage. There have been additionally calls that did undergo however with out key data, like a callback quantity or location knowledge.

The Bellevue, Washington, firm stated that the June 2020 episode was a “short-term isolated outage and we immediately took steps to further enhance our network to prevent this type of event from happening in the future.”

This isn’t the primary time such outages have occurred. T-Mobile paid a $17.5 million positive after two associated nationwide service outages on the identical day in August 2014.

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